As a consumer, this may be the first time you've
had work done on your home. Here are some things to look for
to increase your chances of hiring a great company. All reputable
businesses will agree that the following five guidelines are
necessary for a safe and professional job.
1) Thorough Inspection
Did the contractor do a thorough examination
of your home to see if there is any rotten wood, or special
circumstances
that require extra care, or did they just run around your
house as if all homes are the same? Every house is different,
and each
job may require a different approach to achieve the optimal
results. Before hiring anyone, make sure the company does
a detailed analysis
on the specific needs of your home. Most paint companies
don't (or can't) do the remodeling, carpentry and repair
work, so they "conveniently" overlook rotten wood and paint right
over it. If this occurs, you run the risk of further damage
that
may cost a lot more money to fix. You also run the risk of
termites getting into the rotten wood area.
2) No Money Down
In this day and age of credit there is no excuse
for any contractor to collect a deposit. The exception to
this rule is with special order items (e.g. doors, windows,
etc.). There are no special order paints. A reputable paint
contractor will have enough credit to purchase materials
and complete your home well before payment is due on the
paint. So please protect yourself! Most horror stories
we hear are about contractors collecting deposits and disappearing,
never to be heard from again.
3) Written Warranty
We bet you wouldn't buy anything - not a car,
not a television, not even a toaster - without a written
warranty. Then why would a homeowner hire a painter without
one? You may save a little money, but the possible problems
and disasters of not having a warranty in writing may
be huge. It also tells you something about the company, mainly
that they don't have much pride or confidence in their work.
You shouldn't either!
4) Insurance
Make sure you obtain a copy of every contractor's
certificate of insurance and the agent's phone number. All
companies should have both General Liability and Workman's
Compensation coverage. You would never drive a car without
insurance, so please don't make the mistake of hiring a contractor
without it. If they don't have workman's compensation and
a worker gets injured on your property, you may be sued and
held liable.
5) References
A company that takes pride in its work will supply
you with a large list of references. Fifty to one hundred
names with addresses and phone numbers is a minimum. Please
call some of them.
We hope these guidelines help you find an honest
contractor who does great work to repair and paint your home.
If you follow these guidelines and choose another company besides
ours, we know you will have chosen them for all the right reasons.
Please contact us if you have any questions, or if
we can help you in any way.